About Ideal Complex Care
Specialists in Complex Care
Ideal Complex Care Ltd. are specialists in complex care and providing complex clinical care at home for children and adults. We provide the highest standard of care at home to individual clients with complex care needs and also support them through respite. Children, young people and adults can rely on our qualified nurses and highly trained care staff to support them and help them to achieve their health, family, education and personal goals.
Established in 2016, Ideal Complex Care is part of the Clece Care Services Ltd. group of home care companies across the U.K. Our aim is to provide the best possible care to our individual clients. To achieve this we recruit and train Nurses and Carers who share our passion for being the best at what we do. Our field teams are supported with ongoing specialist training, tailored to meet the needs of individual clients.
High-Quality Care and Support
Our services are underlined by the principles we adhere too. The empowerment, dignity and safeguarding of every one of our clients are amongst the many standards we consistently strive to maintain. We also greatly value the wellbeing and peace of mind of our client’s parents or guardians, with a staff member always available to support any queries and concerns that may arise.
Ideal Complex Care is fully registered with the Care Quality Commission (CQC) and has been awarded a rating of ‘Good’ in all areas of business. It is also a member of the United Kingdom Home Care Association (UKHCA) and maintains up-to-date compliance with British and European regulation, including the General Data Protection Regulation (GDPR) and Data Protection Act 2018.
Our People
Working closely alongside our field staff is our dedicated in-house team. Whilst our branch nurses carefully monitor the clinical needs and safety of our clients, our coordinators manage the training and rotas of the staff necessary to provide the client’s care, thus ensuring each client receives a high level of attention and a package of care tailored to their specific requirements.
Our Mission
To deliver exceptional and personalised care to our service users, enhancing their quality of life, independence, and dignity.
Our Objectives
To establish Ideal Complex Care as a leading provider of premium care solutions, and enhance the standard of care received by our service users.
Our Core Principles
Respect
Promoting respect and dignity through our services.
Transparency
Transparency and legal compliance in the management of our services.
Efficiency
Contributing to provision of an efficient but high quality service.
Empower
Improving daily through teamwork, professionalism and motivation.
Safety
Ensuring the Health and Safety of our staff and service users.
Environment
Encouraging respect for and the preservation of the environment.