About Ideal Complex Care

Specialists in Complex Care

Ideal Complex Care Ltd. are specialists in complex care and providing complex clinical care at home for children and adults. We provide the highest standard of care at home to individual clients with complex care needs and also support them through respite. Children, young people and adults can rely on our qualified nurses and highly trained care staff to support them and help them to achieve their health, family, education and personal goals.

Established in 2016, Ideal Complex Care is part of the Clece Care Services Ltd. group of home care companies across the U.K. Our aim is to provide the best possible care to our individual clients. To achieve this we recruit and train Nurses and Carers who share our passion for being the best at what we do. Our field teams are supported with ongoing specialist training, tailored to meet the needs of individual clients.

High-Quality Care and Support

Our services are underlined by the principles we adhere too. The empowerment, dignity and safeguarding of every one of our clients are amongst the many standards we consistently strive to maintain. We also greatly value the wellbeing and peace of mind of our client’s parents or guardians, with a staff member always available to support any queries and concerns that may arise.

Ideal Complex Care is fully registered with the Care Quality Commission (CQC) and has been awarded a rating of ‘Good’ in all areas of business. It is also a member of the United Kingdom Home Care Association (UKHCA) and maintains up-to-date compliance with British and European regulation, including the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Our People

Working closely alongside our field staff is our dedicated in-house team. Whilst our branch nurses carefully monitor the clinical needs and safety of our clients, our coordinators manage the training and rotas of the staff necessary to provide the client’s care, thus ensuring each client receives a high level of attention and a package of care tailored to their specific requirements.

Our Mission

To deliver exceptional and personalised care to our service users, enhancing their quality of life, independence, and dignity.

Our Objectives

To establish Ideal Complex Care as a leading provider of premium care solutions, and enhance the standard of care received by our service users.

Our Core Principles

Respect

Promoting respect and dignity through our services.

Transparency

Transparency and legal compliance in the management of our services.

Efficiency

Contributing to provision of an efficient but high quality service.

Empower

Improving daily through teamwork, professionalism and motivation.

Safety

Ensuring the Health and Safety of our staff and service users.

Environment

Encouraging respect for and the preservation of the environment.

Make a difference to someone
in your own community

We offer long term jobs with
full training

See Our Job Vacancies

Looking for Care? Contact Your Local Office

If you would like to talk to us regarding our care services, contact your local office on one of the below phone numbers or you can email us by clicking on the envelope icon relating to your location.

Head Office

Looking for a Career in Care? Contact Your Local Office for our Job Vacancies

Would you like to make a difference to the life of someone in your community and have a career in care that is rewarding and challenging? If the answer is yes, then we want to hear from you. Contact your local office below for more information.

Head Office